Tablet showing an ERP employee list against tall office buildings

Master City: One ERP for Society Management, Finance, HR, CRM and POS

How SA Systems put Master City's departments on a single society management ERP and rebuilt its public website with a CMS the team can run.

Master City at a glance

Society ERP, finance, HR, CRM, POS and the public website delivered as one engagement

The client
Master City is a large gated residential community in Gujranwala, Pakistan, selling residential and commercial plots. It needed both its operations and its online presence digitised as it expanded.
Modules delivered
  • Real estate management
  • Finance & accounting integration
  • HR & payroll
  • CRM & enquiry management
  • Inventory management
  • POS integration
  • Marketing website & CMS

Before → after

MeasureBeforeAfter
Plot booking recordsSpreadsheetsCentralised in the ERP
WebsiteStatic presenceRebuilt public website & CMS

Who is Master City?

Master City is a housing society in Gujranwala, Pakistan, offering residential and commercial plots. As it expanded, it needed one partner to handle both its back office — society management, finance, HR, customer enquiries and point of sale — and its public website.

Rather than adding separate tools department by department, Master City wanted its teams working in one ERP, alongside a public website its own staff could keep up to date through a CMS.

Ornate illuminated palace-style building at dusk

What Master City Needed to Solve

Plot Bookings Kept in Spreadsheets

Booking records lived in spreadsheets, so support staff had to search several files to answer a customer.

Enquiries Without a Tracking System

Customer enquiries were not captured in one place, making follow-up hard to manage.

A Static Public Website

The website could not be updated easily by the team and offered little beyond basic information.

Finance, HR and Sales Working Apart

Departments kept their own records, so handoffs between finance, HR, sales and support were slow.

One Engagement, One Platform

Our approach was to put society management, finance, HR, enquiry handling and point of sale on a single ERP, and pair it with a public website the Master City team can manage through a CMS.

ERP Implementation
Website Design & Development
CRM Enquiry Handling & POS
Training & Tech Support

ERP Implementation

Society Management, Finance, HR, CRM and POS on One Platform

  • Real Estate Management System
  • Finance and Accounting System Integration
  • HR and Payroll Management
  • CRM & Inquiry Management
  • Inventory Management System
  • POS Integration

Website Design & Development

A Rebuilt Public Website the Team Can Update

  • Mobile-responsive design
  • Project listing pages
  • Online enquiry forms
  • Content managed through a CMS
  • SEO-optimized codebase
  • Page speed optimization

What the Engagement Delivered

Centralised
Plot Booking Records
Rebuilt
Public Website & CMS
Connected
Finance & HR Modules
Faster
Customer Support Lookups
Tracked
Digital Inquiries

See the Transformation

ERP Screens

Dark ERP home screen with a weather widget and hexagonal unit-status tiles
ERP employee details list with status counters and filters
ERP module menu with icon shortcuts
Master City website page snapshots, including a Coming Soon hero and project listings

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